About Alhamadj
Quality electric kettles for everyday life — designed for safety, simplicity, and a better cup every morning.
Our Story
ALHAMAD 9JX INNOVATIONS LLC was founded to make one of life’s small rituals — boiling water — safer, faster, and more enjoyable. We specialize in thoughtfully engineered electric kettles that combine modern safety features with clean, timeless design. As an online retail store serving customers across the United States, we focus on clear product information, dependable shipping, and responsive customer service.
Our Mission & Values
- Safety first. We select and test materials and components to meet high safety and electrical standards.
- Honest product information. We describe product features, specifications, and limitations clearly so you can make informed choices.
- Excellent customer experience. Fast answers, fair returns, and transparent policies are central to how we operate.
- Sustainability & durability. We prioritize long-lasting design and packaging practices that reduce waste where possible.
What We Sell
Our current focus is high-quality electric kettles. Each product page includes:
- Full technical specifications (capacity, power, materials).
- Clear images from multiple angles and, when applicable, instructional videos.
- Safety & maintenance guidance (e.g., descaling, care, electrical safety).
- Accurate shipping and return information.
Quality Assurance & Compliance
We are committed to truthful advertising and full compliance with U.S. consumer protection rules and Google Merchant Center policies. Product listings on our site reflect the product you will receive; we don’t make misleading claims about performance or features. If you have questions about certifications or safety standards for a specific kettle model, our support team is happy to provide details or documentation when available.
Shipping, Returns & Policies
We maintain clear, customer-facing policies to ensure transparency:
- Shipping: We ship across the United States. Exact delivery windows, carriers, and tracking information are shown at checkout and in your order confirmation.
- Returns & refunds: Please consult our Refund Policy for eligibility, timelines, and procedures. We aim to make returns straightforward and fair.
- Privacy: Customer privacy and data protection are important. Our Privacy Policy explains how we collect, use, and protect your data.
- Terms: Our Terms of Service explain ordering, payments, and legal terms that apply when you purchase from us.
Shipping Policy · Refund Policy · Privacy Policy · Terms of Service
Payments & Security
We accept the payment methods displayed at checkout. All payment transactions are handled through secure payment processors and comply with industry standards for cardholder data protection. We never store raw credit card data on our servers. For more details, see our Privacy Policy and Payment Methods page.
Frequently Asked Questions (Short)
- Do your kettles come with a warranty?
- Most electric kettles include a manufacturer warranty. Product pages specify warranty length and terms.
- How long until my order ships?
- Shipping times vary by product and destination — estimated ship date and carrier are shown at checkout and in your confirmation email.
- Can I track my order?
- Yes — tracking information will be emailed to you once your order ships.